Support For KOBO is an independent technical service provider of on-demand support and is not affiliated with any company, brand or any third-party manufacturer, software developer unless clearly specified. Any use of third-party trademarks, brand names, products and services is only referential. Support For KOBO does not have any affiliation, sponsorship, endorsement or contract with any manufacturer or software developer. We do not provide any warranty for the products and services associated with any third party hardware or software.
Neither party shall be liable for any failure or delay in performance due to Force Majeure, which shall mean acts of God, earthquake, changes in law, regulation or government policy, labor disputes, war, fire, flood, insurrection, riots, sabotage, embargo, epidemics, acts or omissions of suppliers or vendors, transportation difficulties, unavailability of, interruption or delay in telecommunications or third party services, failure of third party hardware or software or inability to obtain supplies, raw materials, or equipment needed. Support For KOBO is not responsible for server downtime under any circumstances whatsoever.
How we work :
You can discuss the problem you are facing with us over the phone or email. When you call or send us an electronic mail, if already registered, please have your customer number ready and quote that in your communication. Otherwise you may first want to register with us to set up your account. Once you connect with us our certified technicians will try and solve the problem over any of the above mediums.
We assure that the service is fully secure in case of remote desktop support. We recommend that you remain online and on call with our technicians while we are working on the remote desktop technicians. You can see the movement of mouse and the commands we enter. We never need to copy any kind of data from your machine to ours. You will not be asked to relay any confidential passwords to the technical support staff.
This DISCLAIMER is dynamic :
It will continually change. You may not assume that it remains the same and you agree to check the policy each time you visit the site for changes. Your continued use of this site evidences your acceptance of the terms of this DISCLAIMER or any modifications.